Welcome!

Customer Service

Customer Service

Shipping & Delivery
Once the payment arrives, the book(s) will be usually shipped the next day, but at least in the means of 3-5 working days. Shipment is from Germany, so international delivery can take 2-3 weeks. Customers will be informed via email when the payment has arrived and the book(s) has/have been shipped.
Privacy & Security
Where there is the possibility to input personal or business data (email address, name, address), this input is voluntary. We will not pass data to third persons nor sell data to third persons. We will use the data only to process the orders and to ship the wares to the address provided.
Returns & Replacements
We do not offer pre-fixed returns and replacements. As we want to ensure the satisfaction of our customers, we prefer if they get in touch with us via our contact form or email addresses.
Ordering
We are trying to keep the process of ordering the books straightforward and easy, but sometimes things might not be working correctly, or you might have questions. Please feel free to contact us.
Payment, Pricing & Promotions
All prices include sales taxes.
Viewing Orders
You can view the progress of your orders if you create an account with us and log in to view your acccount. If you purchase as guest, we will keep you updated about the process of your order via emai.
Updating Account Information
If you have an account with us, you can check your account details and update the information.